SERVICE

FAQ

Common questions


A.  WHAT IS TRANSGLUTAMINASE?

Transglutaminase (TG) is an enzyme that is found naturally in humans, animals, plants and microorganisms. Our TG is fermented from microbes to improve cross­linking proteins in meat, dairy, surimi and baked goods. It enhances a protein's nutritional value, consistency, taste and shelf life. 

         

B.  WHAT ARE THE TG PREPARATIONS?

TG is the enzyme itself, where TG preparations are not pure TG, as the pure form is too concentrated to use easily. Instead, TG is blended with fillers (maltodextrin, a break­down product of starch) and other functional ingredients to suit the end needs of the user. In other words, TG preparations can be tailored in customers' needs.

         
C.  HOW TO REALIZE OUR PRE-SALE AND AFTER-SALE SERVICE?

You buy our products, but also have the leading technology and comprehensive technical support. Will be done through technical personnel, as well as door-to-door visits on a regular basis, and other technology Seminar to strengthen communication with customers, it can be different in the new trial when the person assigned to follow-up test.
Products such as the use of course there are problems with a technician to help solve the door at any time, under specific circumstances to replace the product. At the same time, we are prepared to help customers use to monitor the situation as soon as possible to resolve the issue.

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